Frequently Asked Questions
Everything you need to know about our precision optics and imaging solutions.
What is the standard shipping time for domestic orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the United States.
Do AmScope products come with a warranty?
Yes, most of our microscopes come with a 5-year factory warranty. Electrical components and cameras are typically covered by a 1-year warranty against manufacturing defects.
What is your return policy for precision equipment?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the item in its original packaging for a full refund, excluding shipping costs.
Are your microscopes compatible with Mac and Windows operating systems?
Our digital cameras and imaging software are compatible with Windows, Mac OS, and Linux. Please check the specific product page for the latest version compatibility.
Do you offer educational or bulk purchase discounts?
Yes, we provide special pricing for schools, universities, and research institutions. Please contact our sales team directly to request a formal quote for bulk orders.
How do I know which microscope objective is right for my application?
Our technical support team is available to help you select the correct magnification and numerical aperture. You can also refer to our online 'Microscope Buyer's Guide' for detailed comparisons.